Marketing & Advertising
agency

Our Team

Mark Moore
Chairman & Founder

Mr. Moore has over 25 years in hearing aid dispensing, practice management, private label brand management and marketing, Mr. Moore brings a wealth of experience and perspective to our field. Mr. Moore’s expertise in not only running a successful multi-office retail dispensing practice, but also developing time-tested proven new marketing and advertising strategies over the past 25 years has made him one of the most sought after experts in the hearing aid industry.  He has personally helped over ten thousand people hear better with hearing amplification.

Mr. Moore previously was a columnist for Advanced for Audiologists as well as Senior Publications throughout Northern California. Mark has also developed patented and patent-pending products in the areas of Nutritional Supplements for hearing related issues, Aural Rehabilitation programs, and Low-Level Laser Therapy for Tinnitus and Sensorineural hearing loss.

Mark and his wife, Kim, are also a licensed dispenser, and live in Granite Bay, CA.

Matthew Moore
President & Chief Executive Officer & Founder

For the last five years Matthew Moore has directed marketing and advertising for many large private privately held hearing aid clinics. Matthew specializes in developing print and demographically tailored mail campaigns.

Matthew is also third generation in the hearing device industry, and has literally grown up around hearing aids.Matthew Moore’s expertise is in the senior demographics and customized market analysis for the hearing aid practices in the United States. He lives in Roseville, CA.

Kim Moore
Chief Financial Officer

Mrs. Moore has over 40 years of experience in the Hearing Aid Industry. She literally grew up in the industry helping her father, Marvin Posey, develop and maintain his hearing aid practice, Posey’s Hearing Aid Center, in Central Valley, California.

Mrs. Moore started working for her father at age eight, when she would help stuff direct mail pieces for an upcoming marketing campaign. She learned from her father that no potential customer walks through the door unless you advertise and market properly to the people that want to hear better. Mrs. Moore became a Hearing Instrument Specialist, just as her father did so she can help people hear better. Kim lives in Granite Bay, CA with her husband, Mark Moore.

Doug Qualset
VP of Finance & Chief Accountant

Douglas Qualset serves as VP of Finance and Chief Accountant.  Doug has over 30 years of professional experience starting in public accounting.  His career includes roles in internal audit, controllership, and IT and accounting management with publicly traded firms such as Terra, Time Warner, and Amcor.  He has also provided financial reporting, accounting and consulting services in industries such as oil and gas, transportation, and pharmacy.  He holds both the CPA and CMA certificates.

Carly Feickert
Marketing Project Coordinator, Graphic Designer

Carly is a multitalented and dependable graphic designer with over 13 years experience in print design and over 10 years experience in excellent customer service and general office administration. She has demonstrated ability to produce a wide range of graphic products including corporate identities, media campaigns, e-marketing tools, magazines, billboards, brochures, advertisements, packaging design as well as direct mailers. Carly is accustomed to performing in fast paced, deadline-driven environments. She’s extremely hard working with strong organizational skills and great attention to detail. She possesses excellent problem solving skills and is a very quick learner. She is a motivated team player with innovative style and well developed written and verbal communication abilities.

Carly is a graduate of California State University, Sacramento with a Bachelor of Science degree in Graphic Design with a minor in Photography. She lives in Loomis, Calif.

Patrick Muchiri
Call Center Supervisor

Patrick has been with InnerScope for over 8 years and has been the Call Center Supervisor for 5 of those 8 years. The Call Center has the ability to handle 19 inbound/outbound calling agents. The Call Center is a Mix Call Center handling inbound calls from marketing that is distributed through InnerScope Advertising Agency print department and outbound calls to a hearing aid clinics patient databases. Patrick specializes in managing and surpasses all expectations when it comes to a call center project, which is 100% dedicated to hearing aid clinics across the country. He personally has an appointment to call ration of 25%.

Nathan Pizzo
Web Developer, Print and Multimedia Designer

Nathan has over 20 years of experience in graphic and web design. He has worked on a variety of print and web design projects, including corporate identity, illustration, photography and animation. Nathan creates diverse advertising media, websites and brand identity for InnerScope agency and its clients.

Nathan enjoys hiking, playing sports including competition mountain bike racing.  He also built a very special Porsche 911 RS from the ground up. He lives with his wife and three boys in Sacramento, Calif.